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Customer Satisfaction Survey

The State Personnel Board consistently seeks to improve the performance of its staff, hearing officers and the process of conducting business. Your evaluation of our services will be used to identify areas in which we can improve. Thank you for your assistance in helping us serve you better.

0 - 5 Rating: 5 = excellent; 4 = good; 3 = average; 2 = fair; 1=poor; 0 = no opinion/not applicable

Please check the category that best describes you *

Lay representative for a private party

An attorney representing a government agency

Private party without a representative

An attorney representing a private party

I. PERSONNEL BOARD STAFF

Our staff would like to know about your interactions with us.

Board staff was courteous and helpful *

Board staff answered questions promptly and in a professional manner *

Did you visit the Personnel Board website? *

Yes

If your answer was "yes" to the above question, were you able to find the information you were looking for? *

Yes

Did not visit the website

Is there anything the Personnel Board could add to the website that would be beneficial?

Comments

II. HEARING PROCESS

If your case went to hearing, please help us by answering the following questions. Please avoid any favorable or unfavorable bias based on the outcome of the proceeding in which you have been involved.

The hearing room was adequate for presentation of the case *

The hearing officer was adequately prepared for the hearing *

The hearing officer was knowledgeable of applicable laws and procedures *

The hearing officer treated all participants in a courteous and professional manner *

The hearing officer was fair and objective *

Comments

III. OVERALL PROCESS

How would you rate your overall experience with the Personnel Board? *

Comments

Leave this field blank

Forms

Complaint/Appeal Form
Change of Address
Praecipe
Public Information and Records Request Form
Withdrawal Form
Customer Satisfaction Survey

Arizona State Personnel Board

1740 W Adams St

Phoenix, AZ 85007

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Phone: (602) 542-3888

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